Effective Date: 01 July 2026
At Nelle Mavri, we periodically offer promotions, discounts, special campaigns, complimentary gifts and exclusive offers as part of our commitment to rewarding and appreciating our customers.
This Promotions & Discounts Policy outlines the terms governing promotional activities conducted by Nelle Mavri (Pty) Ltd.
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Promotions may include, but are not limited to:
- Percentage discounts
- Fixed amount discounts
- Affiliate discount codes
- Newsletter subscriber offers
- Free shipping campaigns
- Complimentary gifts
- Buy One Get One promotions
- Product bundles
- Seasonal promotions
- Limited edition offers
- Influencer campaigns
- Customer appreciation promotions
- Launch campaigns
All promotions are subject to availability and may be amended or withdrawn without prior notice.
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Each promotion shall have clearly defined:
- Start dates
- End dates
- Eligibility requirements
- Redemption conditions
- Applicable products
Promotions automatically expire at the stated end date and time.
Extensions remain at the sole discretion of Nelle Mavri.
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Promotional codes may be issued through:
- Affiliate Partners
- Newsletter campaigns
- Social media campaigns
- Influencer collaborations
- Customer loyalty initiatives
- Special events
Discount codes:
- Must be entered during checkout
- Cannot be applied after payment has been completed
- May be subject to minimum spend requirements
- May exclude selected items
- May have expiry dates
Expired codes cannot be reactivated.
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Affiliate discount codes are intended for promotional purposes only.
Affiliate codes:
- May not be sold
- May not be transferred
- Must not be advertised in misleading ways
- Remain the property of Nelle Mavri
Nelle Mavri reserves the right to suspend affiliate codes suspected of misuse.
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Promotional gifts may occasionally be offered.
Examples include:
- Complimentary Body Butter
- Sample products
- Limited edition items
- Seasonal gifts
Complimentary gifts:
- Are subject to stock availability
- Cannot be exchanged for cash
- Cannot be substituted unless determined by Nelle Mavri
- Do not carry monetary value
If stock becomes unavailable, Nelle Mavri reserves the right to substitute gifts with products of equal or greater value.
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Free shipping campaigns may be offered periodically.
Such promotions may be subject to:
- Minimum purchase thresholds
- Promotional periods
- Selected geographic regions
- Specific product categories
Free shipping promotions cannot be combined with other shipping offers unless expressly stated.
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Bundle promotions are created to provide customers with added value.
Bundles:
- May not be separated for individual discounts
- Are available while stocks last
- Cannot generally be combined with additional promotional codes unless otherwise specified
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Unless expressly stated otherwise, only one promotional code may be redeemed per transaction.
Promotions generally cannot be combined.
This includes:
- Affiliate discounts
- Newsletter discounts
- Seasonal discounts
- Welcome offers
- Influencer campaigns
- Loyalty incentives
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While every effort is made to ensure pricing accuracy, occasional errors may occur.
Nelle Mavri reserves the right to:
- Correct pricing errors
- Cancel affected orders
- Issue refunds where applicable
Customers will be notified should pricing discrepancies arise.
____________________________________________________________________________________
Promotional products and offers are available while stocks last.
Nelle Mavri does not guarantee product availability throughout promotional periods.
Promotions may conclude early if inventory becomes depleted.
____________________________________________________________________________________
Promotions may not be exploited through:
- Multiple account creation
- Automated systems
- Misrepresentation
- Coupon abuse
- Unauthorised persons
PROMOTIONS & DISCOUNTS POLICY
Effective Date: 01 July 2026
At Nelle Mavri, we periodically offer promotions, discounts, special campaigns, complimentary gifts and exclusive offers as part of our commitment to rewarding and appreciating our customers.
This Promotions & Discounts Policy outlines the terms governing promotional activities conducted by Nelle Mavri (Pty) Ltd.
Promotional Campaigns
Promotions may include, but are not limited to:
- Percentage discounts
- Fixed amount discounts
- Affiliate discount codes
- Newsletter subscriber offers
- Free shipping campaigns
- Complimentary gifts
- Buy One Get One promotions
- Product bundles
- Seasonal promotions
- Limited edition offers
- Influencer campaigns
- Customer appreciation promotions
- Launch campaigns
All promotions are subject to availability and may be amended or withdrawn without prior notice.
Promotion Periods
Each promotion shall have clearly defined:
- Start dates
- End dates
- Eligibility requirements
- Redemption conditions
- Applicable products
Promotions automatically expire at the stated end date and time.
Extensions remain at the sole discretion of Nelle Mavri.
Discount Codes
Promotional codes may be issued through:
- Affiliate Partners
- Newsletter campaigns
- Social media campaigns
- Influencer collaborations
- Customer loyalty initiatives
- Special events
Discount codes:
- Must be entered during checkout
- Cannot be applied after payment has been completed
- May be subject to minimum spend requirements
- May exclude selected items
- May have expiry dates
Expired codes cannot be reactivated.
Affiliate Codes
Affiliate discount codes are intended for promotional purposes only.
Affiliate codes:
- May not be sold
- May not be transferred
- Must not be advertised in misleading ways
- Remain the property of Nelle Mavri
Nelle Mavri reserves the right to suspend affiliate codes suspected of misuse.
Complimentary Gifts
Promotional gifts may occasionally be offered.
Examples include:
- Complimentary Body Butter
- Sample products
- Limited edition items
- Seasonal gifts
Complimentary gifts:
- Are subject to stock availability
- Cannot be exchanged for cash
- Cannot be substituted unless determined by Nelle Mavri
- Do not carry monetary value
If stock becomes unavailable, Nelle Mavri reserves the right to substitute gifts with products of equal or greater value.
Free Shipping Promotions
Free shipping campaigns may be offered periodically.
Such promotions may be subject to:
- Minimum purchase thresholds
- Promotional periods
- Selected geographic regions
- Specific product categories
Free shipping promotions cannot be combined with other shipping offers unless expressly stated.
Bundled Offers
Bundle promotions are created to provide customers with added value.
Bundles:
- May not be separated for individual discounts
- Are available while stocks last
- Cannot generally be combined with additional promotional codes unless otherwise specified
One Promotion Per Order
Unless expressly stated otherwise, only one promotional code may be redeemed per transaction.
Promotions generally cannot be combined.
This includes:
- Affiliate discounts
- Newsletter discounts
- Seasonal discounts
- Welcome offers
- Influencer campaigns
- Loyalty incentives
Pricing Errors
While every effort is made to ensure pricing accuracy, occasional errors may occur.
Nelle Mavri reserves the right to:
- Correct pricing errors
- Cancel affected orders
- Issue refunds where applicable
Customers will be notified should pricing discrepancies arise.
Promotion Availability
Promotional products and offers are available while stocks last.
Nelle Mavri does not guarantee product availability throughout promotional periods.
Promotions may conclude early if inventory becomes depleted.
Fraudulent Activity
Promotions may not be exploited through:
- Multiple account creation
- Automated systems
- Misrepresentation
- Coupon abuse
- Unauthorised resale activities
Nelle Mavri reserves the right to:
- Cancel transactions
- Remove discounts
- Suspend accounts
- Restrict future participation
where abuse is reasonably suspected.
Returns Involving Promotional Purchases
Where an order benefiting from a promotion is returned, refunds may be adjusted to reflect the actual amount paid.
If a complimentary gift formed part of the qualifying promotion, customers may be requested to return the complimentary item or accept a deduction equivalent to its promotional value.
Social Media Promotions
Campaigns conducted via social media platforms are subject to their own eligibility requirements.
Participation may require:
- Following official accounts
- Content submissions
- Hashtag usage
- User-generated content
Such campaigns shall specify additional rules where applicable.
Customer Promise
At Nelle Mavri, our promotions are designed to create meaningful value while maintaining fairness, transparency and integrity.
We are committed to:
✓ Clear promotional communication
✓ Fair redemption practices
✓ Honest pricing
✓ Responsible marketing
✓ Rewarding customer loyalty
✓ Delivering memorable shopping experiences
We appreciate every customer who supports our journey and strive to ensure that promotions enhance the overall Nelle Mavri experience.
Contact Information
Nelle Mavri (Pty) Ltd
Email:
nelle.mavri@gmail.com
Website:
www.nellemavri.co.za
Telephone:
+27 81 310 9851
Business Hours:
Monday – Friday (excludes holidays)
09:00 – 17:00 (SAST)
By participating in any promotion offered by Nelle Mavri, customers acknowledge that they have read, understood and accepted this Promotions & Discounts Policy.
