Last Updated: 01 January 2026
Nelle Mavri (Pty) Ltd values your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information Collected
Information collected may include:
- Name and surname
- Email address
- Telephone number
- Shipping address
- Billing information
- Affiliate programme details
- Website analytics
- Product preferences
- Customer enquiries
How We Use Information
We use your information to:
- Fulfil orders
- Process payments
- Communicate with customers
- Send newsletters
- Improve our services
- Manage affiliate relationships
- Respond to enquiries
- Provide educational resources
- Personalise user experiences
Legal Basis for Processing
Information is processed based on:
- Customer consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
Information Sharing
We do not sell customer information.
Information may be shared with trusted service providers including:
- Payment processors
- Shipping partners
- Marketing software providers
- Website hosting companies
- Affiliate management platforms
Data Retention
Personal information is retained only as long as necessary to fulfil business, contractual, or legal requirements.
Security
We implement appropriate security measures to protect personal information from unauthorised access or disclosure.
Your Rights
You may request:
- Access to your information
- Updates or corrections
- Removal from marketing lists
- Deletion of information where legally permissible
Children’s Information
Our products include formulations intended for children; however, we do not knowingly collect information directly from minors without parental consent.
Contact Us
Nelle Mavri (Pty) Ltd
Email:
nelle.mavri@gmail.com (New email needed)
Telephone:
+27 81 310 9851
Website:
www.nellemavri.co.za
Questions regarding this Privacy Policy may be directed to us at any time.
