Effective Date: 01 July 2026
Nelle Mavri (Pty) Ltd is committed to protecting your personal information and complying with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
By using our website, subscribing to our newsletter, purchasing products, joining our affiliate programme, or submitting enquiries, you consent to the collection and processing of your personal information as described in this notice.
Information We Collect
We may collect:
- Full Name
- Email Address
- Telephone Number
- Delivery Address
- Province or Region
- Payment Information
- Purchase History
- Affiliate Information
- Website Usage Data
- Marketing Preferences
Purpose of Collection
Your information may be used for:
- Processing customer orders
- Shipping products
- Providing customer support
- Sending newsletters
- Promotional campaigns
- Affiliate programme administration
- Contract manufacturing enquiries
- Improving website performance
- Analytics and reporting
- Compliance with legal obligations
Marketing Communications
By opting into our newsletter or promotional communications, you agree to receive:
- Educational content
- Product launches
- Promotional offers
- Haircare resources
- Affiliate updates
- Event invitations
You may unsubscribe at any time using the unsubscribe link included in our communications.
Data Protection
Nelle Mavri takes reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Third-Party Service Providers
Your information may be processed by trusted service providers including:
- Payment gateways
- Courier companies
- Email marketing platforms
- Affiliate software providers
- CRM systems
These providers are required to maintain confidentiality and security standards.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember preferences
- Analyse visitor behaviour
- Deliver personalised experiences
Users may disable cookies within their browser settings.
Your Rights Under POPIA
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Object to direct marketing
- Lodge a complaint with the Information Regulator
Contact Information
Information Officer
Nelle Mavri (Pty) Ltd
Email:
nelle.mavri@gmail.com (Please provide the new email to insert here)
Telephone:
+27 81 310 9851
Website:
www.nellemavri.co.za
For any POPIA-related enquiries, please contact us directly.
By using this website, you acknowledge that you have read and understood this POPIA
