Terms & Conditions

Effective Date: 01 July 2026

Welcome to Nelle Mavri.

These Terms and Conditions govern your access to and use of the Nelle Mavri website, products, services, affiliate programme, educational materials, and related offerings.

By accessing or using this website, placing an order, registering for an account, participating in our affiliate programme, subscribing to our newsletter, or engaging with our services, you agree to be bound by these Terms and Conditions.

  1. COMPANY INFORMATION

Business Name:

Nelle Mavri (Pty) Ltd

Country of Registration:

Republic of South Africa

Website:

www.nellemavri.co.z

Email:

nelle.mavri@gmail.com (New email needed)

WhatsApp:

+27 81 310 9851

Founder:

Zanele Monyai

  1. PRODUCTS

Nelle Mavri manufactures and sells cosmetic and personal care products designed for haircare, body care, and related beauty applications.

Products may include:

  • Leave-In Conditioners
  • Hair Butters
  • Hairline Serums
  • Loc Care Products
  • Body Butters
  • Children’s Haircare Products
  • Combo Packages

Product images displayed on the website are intended for illustration purposes.

Actual packaging, colours, labels, and presentation may differ slightly.

  1. PRICING

Prices are listed in South African Rand (ZAR).

Nelle Mavri reserves the right to adjust prices at any time without prior notice.

Prices displayed at checkout shall prevail.

  1. PAYMENTS

Payments are securely processed through approved payment gateways.

Orders are only processed once payment has been successfully received.

Failed or declined transactions may result in order cancellation.

  1. SHIPPING

Nelle Mavri currently delivers using Fastway Couriers.

Delivery times may vary based on destination and operational circumstances.

Customers are responsible for providing accurate delivery information.

Additional charges arising from incorrect addresses may be payable by customers.

Detailed shipping information is available within our Shipping Policy.

  1. RETURNS

Returns are subject to our Returns and Refund Policy. Due to hygiene considerations, certain personal care products may not qualify for return once opened.

  1. WEBSITE CONTENT

All website content including:

Text

Images

Videos

Graphics

Logos

Product Descriptions

Educational Materials

Guides

Marketing Assets

remain the intellectual property of Nelle Mavri.

No content may be reproduced, copied, distributed, modified, or commercially exploited without prior written permission.

  1. ACCOUNTS

Users may create accounts for:

Shopping

Affiliate participation

Newsletter subscriptions

Educational resources

Users are responsible for maintaining account confidentiality.

  1. AFFILIATE PROGRAMME

Participation in the affiliate programme is governed by separate Affiliate Terms and Conditions.

Nelle Mavri reserves the right to approve, suspend, or terminate affiliate accounts.

  1. DISCLAIMERS

Products are intended for cosmetic use only.

Information provided on this website does not constitute medical advice.

Results may vary between individuals.

Customers experiencing scalp conditions, allergies, or medical concerns should seek advice from qualified healthcare professionals.

  1. LIMITATION OF LIABILITY

Nelle Mavri shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

  1. GOVERNING LAW

These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

  1. AMENDMENTS

Nelle Mavri reserves the right to amend these Terms and Conditions at any time.

Updated versions shall become effective immediately upon publication. By using this website, customers acknowledge acceptance of these Terms and Conditions. acceptance of these Terms and Conditions.

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